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Skype business2/12/2024 “Communicate the ‘What’s in it for me?’ to users,” he says. “The constant gotchas are around firewalls and certificates,” says Borka, who sees bigger hurdles that have little to do with technology and more with cultural issues. Lync is familiar ground for IT staff, so aside from the interoperability caveats, expect many of the same issues with Skype for Business. ![]() But Borka thinks most will choose to deploy a separate Skype for Business infrastructure and then migrate everyone over. On the server side, Lync users can do an in-place upgrade. Lync Room Systems get a similar makeover. Lync users should have received two updates that remodel their endpoints into Skype for Business, with backward compatibility to Lync Server 2010. There are a few important steps to take while successfully implementing Skype for Business. “The only one, I think, that has gotten it right is Polycom’s RealConnect,” Borka says. But those can create challenges around scheduling and managing meetings, and sharing content. Some third-party solutions try to overcome those issues with a virtual meeting room that Skype and non-Skype users connect to. “You’ll see some mentions of the Video Interoperability Server, but it’s really aimed at Cisco and doesn’t do content. “It doesn’t integrate very well natively,” Borka says. Expect similar caveats when some participants are using traditional video conferencing systems. For example, some Skype for Business tools - such as desktop sharing - currently can’t be extended to participants using consumer Skype, which is popular among small organizations with limited budgets. Interoperability is a bit murkier when it comes to B2B. That’s good news for businesses wanting to use it to interact with consumers, such as for customer support. Skype for Business can communicate with consumer Skype for messaging, voice and video. “ The Skype moniker is a very powerful brand: a noun that became a verb.” Watch Out for Interoperability Hurdles It’s Lync 2015 if you boil it down,” says Patrick Borka, a Microsoft solutions architect, who helps businesses implement UC and other collaboration technologies. “The most important thing to know is that it’s not consumer Skype. Under the hood, though, it’s still a business tool. The Lync user interface becomes more Skype-like, which leverages the familiarity that many employees have with the consumer version. Here are four things businesses should know about the product change. To download Microsoft Office, please visit the ADAM page.In April, Microsoft rebranded its Lync unified communications product as Skype for Business. Skype for Business are now included as part of Microsoft Office. Skype for Business provides a seamless integration with Microsoft Exchange and Outlook to unify various communication media and aid in productivity. With Skype for Business, users can see one another’s presence and availability status and engage in instant messaging, voice, audio conferencing, video conferencing and collaboration-enabled shared workspaces, among other capabilities. ![]() Pace students, faculty and staff can use the software to communicate with their colleagues in new and exciting ways. ![]() Skype for Business is a unified communications solution, using Voice Over IP (VoIP) technology, from Microsoft that facilitates online collaboration through a rich set of integrated features.
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